HSBC is apologising to customers who are trying to access its online services after a attack was launched against the site.
HSBC said that it has ‘successfully defended’ against the attack, although the online banking service is still unavailable to many customers, particularly employers who are attempting to pay their staff.
Sunday marks the last day for filling out self-assessment tax forms online, thus this time period is when many are attempting to settle their tax bill.
Users of HSBC online need not be too worried as HSBC have claimed that no customer details have been compromised and that they are ‘working closely with law enforcement authorities to pursue the criminals responsible’.
HSBC claim that the attack was a Denial of Service (DoS) attack, which has affected the personal banking websites within the UK.
Finally, HSBC have added apologies for any inconvenience the incident may cause, and are working to restore services, with normal service being now resumed.